Ways of booking:
(1) Complete our
Booking Form via our website www.gvmalta.com or
(2) Fill-in the
school’s Booking Form and send it to us via e-mail.
We will confirm the
booking subject to availability and issue an appropriate Letter of Acceptance
are subject to availability at the time of booking. When one wants to send a
group, they should send an email advising school of intended dates and number
of students to check availability before confirming bookings with students.
Once availability is confirmed, a 25% deposit on the whole group will be
required to secure the allocation or provisional booking.
This refers to
those students travelling in a group with a group leader who are requesting an
allocation for a specific period of time and for a specific number of students.
• 25% Deposit upon
confirmation of allocation
• Remaining balance
8 weeks before arrival
• Registration Fees
are not refundable
• 0 – 16 weeks
before arrival 25% of all fees, Registration Fees and bank charges
• No shows 100%
To secure a
booking, a 50% deposit should reach the school within one week of confirmation
and the balance to be paid at least 25 working days before arrival. Full
payment is to be made for late bookings. GV Malta has partnered with Flywire to
provide you with an easy and secure method of sending international fee
payments. To get started, click or go to gvmalta.flywire.com to begin the
payment process. If you have questions about making your payment, visit https://www.flywire.com/help
Students needing an
entry visa for Malta must apply for a visa in their own country prior to
arrival in Malta. Documents from the school will be issued upon receipt of full
payment. Any bank and/or postal charges incurred will be paid by the student.
GV Malta cannot be held responsible for decisions taken by Maltese/foreign
Authorities regarding entry visas or visa extensions. A refund less €150 per
student + any bank charges + postal charges will be given within 30 days of written
proof of visa refusal. If the enrolment start date is postponed due to delays
process, the school may not be able to offer the same original course and/or
accommodation allocation as originally booked. Although we will assist students
where possible, the school will not be held responsible in any way in ensuring
the visa is applied for in a timely manner. It is the student’s responsibility
to ensure that the
applications and documents are submitted on time. It is highly recommended that
students who require a visa speak to a school representative.
Students will be
allowed to postpone their course and/or accommodation up to 25 working days
administrative fee of €30 will be charged for each change. New dates will be
subject to availability and prices may differ depending on season. Should
student decide to cancel booking in the end, cancellation fees will apply.
In the event that a
cancellation is made after our confirmation, the following cancellation charges
• All students
cancelling over 25 working days (Monday to Friday) prior to the course,
accommodation or activity
(whichever comes first), will be charged a €150 per person or €300 per family
cancellation fee + any non-refundable charges (registration fee, insurance fees
and bank charges)
• All students
cancelling 25 working days (Monday to Friday) or less prior to the course,
accommodation or activity start date (whichever comes first), will be charged a
cancellation fee equivalent to 1 week of accommodation, tuition, activities,
registration fee, Insurance fees and bank charges.
• Should a student
decide to cancel part of their booking 15 working days or less prior to the
or activity start
date (whichever comes first), no refund will be given.
• No refunds will
be given by the school for “No Shows”.
Once the student
has started his / her course:
• Courses 1 – 4 weeks:
Courses cannot be cancelled, shortened or lessons reduced in number. Course
• Courses 5+ weeks:
Student can shorten course but must give a minimum of a 2-week notice. The
can only be used to
upgrade tuition and is subject to availability. Credit is not refundable. Once
the student has arrived in Malta:
• Accommodation and
Activities 1-4 weeks: Accommodation and activities cannot be cancelled or
Activity fees are not refundable.
• Accommodation 5+
weeks: Student can shorten accommodation but must give a minimum of a 2-week
incur a 20% cancellation fee and refunds will be given in the form of a credit
note. The resulting
credit can only be
used to upgrade accommodation and is subject to availability. Credit notes are
not refundable or transferable.
• If a student is
unable to attend/cancels the whole/part of a course/ accommodation/booking,
this cannot be
can be shortened after arrival, but student must give a minimum of a 2-week
notice. The resulting credit can be used to upgrade tuition or accommodation
and is subject to availability. Credit is NOT refundable or transferrable to
Should a student
not be able to travel due to COVID-19 related issues i.e. flights cancelled,
borders closed or a positive PCR test result, student will be given the
following two options:
1. Student may postpone
his/her trip to a later date. No admin fees will be charged, or
2. Student may
cancel his/her trip with a full refund less Registration Fee, Bank Charges and
any other Non-Refundable Charges. (Should the student decide to come to GV
Malta at a later date, the Registration Fee will not be charged again.)
Kindly note proof
of flight cancellation or positive PCR test result will need to be sent to
Registrations department in order for the student to avail of one of the above
options. New dates are subject to availability and prices may differ depending
Any changes to a
student’s enrolment after initial confirmation will incur an administrative fee
of €30 per change. This also includes requests for changes whilst the student
is at school. While we will do our best to change or postpone the course/accommodation/activities
when requested, this may however not always be possible. If a student while in
Malta, wishes to change less than 4 weeks of his/her booked accommodation, s/he
will be subject to an extra cost of 3 days of the original booking. If a
student wishes to change 4 weeks or more of his/her accommodation, s/he will be
subject to an extra cost of 1 week of the original accommodation booked.
GV reserves the
right to have students change their accommodation during their stay.
Notification will be given
to the student
prior to the move. Transfers to the other accommodation will be assisted by GV.
If a student changes
to accommodation of
a superior category, the student will only be charged the difference in price.
There will be no refund if a student changes to accommodation of an inferior
category. The respective hotel policies will apply for students staying at a
Prices may change
if there are revisions in governmental policies, fuel or tax increases, or
other unforeseen events
beyond the School’s
On the first Monday
of their course, new students are welcomed, given brief information and placed
in an appropriate class according to their level. All students are kindly asked
to arrive for their orientation on time. Refer to course timetable for
Upon booking and
prior to arrival students are to fill in a Placement Test to verify their
English level. This enables
students not to
miss the first lessons on the first day. If a student does not reach the
required minimum level for a
s/he may be asked to change to private lessons or another available course.
There may be a difference in price.
GV Malta will not
reduce lessons or hours from students’ courses when the class size is only one
In order to provide
students with a complete English immersion, GV Malta follows a strict English
Only Policy, where students are encouraged to speak English only.
Semi-Private Courses may be held outside the school, for example: at student’s
own accommodation in St. Paul’s Bay area at no extra charge. Other areas € 5
per day travel supplement. (Lessons at the weekend / public holiday offered upon
request at double the rate.)
We offer a variety
of excursions and trips that one may choose all year round. GV Malta reserves
the right to make changes to the activities programme due to weather
conditions, attraction closures or any other reasons beyond our control.
Students booking a
group course are offered a leisure activity, instead of lessons. Should a
public holiday happen to fall on the first Monday of their course, details of
the Monday activity will be advised prior to arrival. No refunds will be given
to those students who do not attend activity.
GV Malta advises
all students to have adequate travel, accident and medical insurance before
they arrive in Malta. Ultimately, it is the responsibility of each student to purchase
adequate insurance. GV Malta English Centre will not be held responsible for
students’ failure to purchase adequate insurance and any resulting consequences
thereof. Contact us for insurance quotations.
It is recommended
that students disclose any mental illness, allergy, disability or condition
that may interfere with their learning or that may impact the wellbeing of any
other student or staff member.
All flight details
as requested in our Booking Form MUST reach us at least 4 days prior to
arrival. In the event of delays or sudden flight changes students MUST inform
the airport transfer company in sufficient time. No refund will be given in the
event of subsequent missed transfers. When booking accommodation in a host family
or residential/sea view apartments, arrival airport transfers must be booked
through the school, unless a rental car is booked from the airport.
GV may take
photos/video footage of students for marketing/promotional purposes. If
students do not wish to participate, the students need to make us aware of this
at the time of shooting. GV will respect their wishes.
The official school
website is www.gvmalta.com. We cannot take responsibility for any information
offered on any other websites which do not belong to Global Village English Centre
(Malta) Ltd. Please ensure you access current school information and not cached
pages which are out-of-date.
Students are liable
for any damage caused to school premises or accommodation or any third-party
property. Before departure students must pay the full cost of any damage they caused.
GV Malta will not be held liable for loss, damage or injury to persons or
GV Malta English
Centre will not be held responsible for loss or theft of any student’s property
from the school, accommodation or from any location.
GV Malta reserves
the right to dismiss students for unacceptable behaviour or lack of attendance.
No refund will
Repatriation is at student’s own expense.
GV Malta will not
be responsible for any failure to comply with any of its obligations (and,
therefore, shall not be required to provide any compensation) if the failure is
occasioned by any cause beyond GV Malta’s reasonable control; nor shall GV Malta
be responsible for any costs incurred by or on behalf of the student as a
result of any such cause. Such causes shall include but shall not be limited to
war, threat of war, riot, civil strife, industrial dispute, terrorist activity,
natural or nuclear disaster, unusually adverse weather conditions and
If, at any time
throughout the course, students are not happy with any area of their stay, they
are to inform the school as soon as possible. No complaint can be accepted
after departure if it has not been clearly brought to the school’s attention as
If a situation
arises that has not been covered by the above Terms, we reserve the right to
take any fair and reasonable action that we think appropriate.
stated, check-in is after 14:00 for all types of accommodation. Upon check-in
students staying in the self-catering apartments will be asked to pay a damage
deposit and relevant Eco Tax. If students’ arrival is early in the day and they
prefer guaranteed immediate access to their room, the School recommends that
the accommodation is reserved from the night before.
Students checking in between 21:00 & 07:00 will be asked to pay a late
check in fee in cash directly to GV Malta Representative on check-in.
Check-out: on the
day of departure is by 09:00. When checking out, students staying in apartments
should allow at least 1 hour for management to check the accommodation and
refund the damage deposit. If a student fails to allow at least 1 hour, management
reserves the right to refund the damage deposit at a later stage.
The damage deposit
of €50 paid in cash on check-in will be refunded (in full or part thereof) on
presentation of the
damage deposit receipt and after the accommodation has been inspected. The
is held against any
costs that may be incurred in respect of missing items of inventory, breakages,
damages or excessive dirt that students may cause during their stay. Management
also reserves the right to fine students where disturbances to other clients or
third parties have been reported. In these cases, the fine will be taken from
this deposit. It is very important to note that students’ liability is not
limited to €50 and the School reserves the right to charge extra money or take
any other necessary measures as and when required.
Students will be
given his/her own room and main door key. Students staying in our accommodation
will be charged for lost or broken keys and the cost of changing main door lock
and key cutting. In the case of accommodation with host families, if students
are given a copy of the house key and this is lost, they will have to pay the
full cost involved to replace the door lock.
No guests allowed
overnight in accommodation if not booked through the school.
consumption is included. Use of other heating/ cooling appliances not provided
by GV Malta is prohibited.
In the event of any
additional appliances being found in the accommodation, these shall be removed
immediately and a charge of €5 per day for the full stay will be made for each appliance.
Towels and linen
will be provided in all accommodation. Towels are not to be taken out of the
apartment or used as beach towels. Stained / damaged towels or linen will be charged
Cleaning of the
accommodation and change of towels and bed linen takes place on a weekly basis;
missing items will not be replaced. Cleaning includes washing of floors and bathroom/s,
and dusting of furniture. Cleaning of plates, pots and pans is not included.
Additional cleaning can be provided upon request at an additional cost. Please
contact our Accommodation Department for further information. Even though cleaning
is provided, students are responsible for maintaining the cleanliness of their
apartment and disposal of
rubbish. Rubbish is
not to be left to accumulate indoors as this will attract unwanted insects.
Rubbish is collected on a daily basis (except Sundays) and should be left on
the pavement outside the front door. Please refer to Information Booklet in apartment
for collection times and days. Students leaving untidy rooms will not have
cleaned and may have to pay an additional fee for extra cleaning services. If
found in breach of the above conditions the school shall reserve the right to
withhold the damage deposit and one may be asked to leave the apartment.
Management or staff
can enter to check the accommodation whenever they deem it necessary. Glasses,
mugs, pots, pans, plates, cutlery etc. must not be moved from one accommodation
to another. When inspecting the
departure, guests will be charged for missing items even if they are in another
postcards, etc. must not be stuck on to the walls; this is to avoid damaging
the plastering. Students are responsible for missing items of inventory,
breakages and damages in their accommodation; therefore, it is in the interest of
the students who are sharing accommodation to ensure that any damage caused in
their accommodation or abuse by other students within their apartment is
reported to management
Parties must not be
held in the accommodation. Loud music, singing, shouting or any other
disturbance in the
corridors or any other public area is not permitted at any time during the day
or night. In the event
regulation is ignored, each student registered in the accommodation will lose
their deposit and may be asked to leave the accommodation. There will be no
refund for students who are asked to leave due to their misuse, abuse or disturbance
in and around the accommodation provided by GV Malta.
with host families are entitled to:
• Half Board:
breakfast and dinner
• Full Board:
breakfast, a packed lunch and dinner
generally continental and includes tea or coffee with milk, and an adequate amount
of toast with
jams and cereals. Lunch
is generally packed lunch and consists of bread rolls/ sandwiches, a piece of
fruit and a small bottle of water; Dinner in the evening includes a variety of
dishes and mineral/
filtered water. Students
must respect the meal times established by their family. Students should inform
their family about the food they like and don’t like, when they are not going
to eat at the family home, or if they would like to eat at a different time. A
heater/fan will be provided upon request by the student,
Young Learners Club
and Teens Club do not include 24-hour supervision. All young learners are to be
accompanied by a parent/guardian outside lesson times. A consent form must be
completed and signed by a parent/guardian and received by GV Malta prior to
arrival. By enrolling your child at GV Malta you are providing us to act on
your behalf in the case of an emergency. Parent/guardian is to provide a packed
lunch each day. Participation in prepaid lessons and activities is compulsory.
Should young learners not wish to attend any
activities, the school requires written authorisation from parents/guardians
giving reasons. Lessons and activities are not transferable or refundable.
Level and Age are
taken into consideration when placing students in class. For YLC and TC
courses, the course name booked may change depending on the ages and levels of young
learners and teens booked each week. So for example, a 10-year old student
originally booking Young Learners Club may be placed in Teens Club if the teens
are closer to his / her age. The Director of Studies will decide which course
is best for the child. These courses include supervised breaks.
as unaccompanied minors require a GV representative to provide an additional
service upon arrival and departure. The charge for this service is €40 each
way. This cost does not include airport transfer costs. It is the parents/ guardians’
responsibility to advise GV Malta at the time of booking if the student is
travelling as an unaccompanied minor with the airline/ferry. GV Malta is not
responsible for any additional fees incurred.
ensure they have sufficient money for the duration of their stay. In case of
emergency the school will provide pocket money upon receipt of said money in
the GV account. This will incur a charge of € 20 per transaction, deducted from
the sum deposited into GV’s account.
between the ages of 14-17 years old have a 22:00 curfew that must be
respected.: GV Malta reserves the right to make necessary changes and to send
the student back home if he/she fails to respect the curfew times.
GV Summer Camp:
Students aged 10-17 can stay in the summer camp during summer. Adult
supervision is provided.
Students under the age of 14 cannot stay in host families unless accompanied in
Malta by a parent/guardian.
Hotels: Students under
the age of 18 cannot stay in a hotel, unless accompanied by a parent/guardian.
GV Residential Camp
is available to individuals and groups, minimum one week. Arrival and departure
at the weekend.
GV Language and Day
Camp include shuttles from GV St. Paul’s Bay – GV Summer Camp Rabat – GV St.
Summer Camp consent
forms will be sent upon booking. This needs to be completed within one week of
Residential Summer Camp and Day Camp students is included in the package price
and will be booked upon full payment and full completion of the booking form including
the student’s personal email address.. GV will not be held responsible for late
payments or missing details that will hinder us from purchasing the student’s